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Our Terms Shape How Your Account Runs

When you open an account on fn7, these terms govern everything — from how you deposit via UPI, Paytm or PhonePe, to how we keep your withdrawals secure…

Account ownership rulesDeposit and withdrawal termsAccount access and suspension

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What Our Terms Cover

fn7 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Your fn7 account is yours to use according to these terms. You must be of legal age in your jurisdiction to hold an account. When you register, you agree to provide accurate information and keep your login details private. Deposits through UPI, Paytm, or PhonePe are

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processed under our payment partner agreements. Withdrawals are verified against your account registration to prevent fraud. We reserve the right to suspend or close an account if we detect terms violations, unusual activity, or if local law requires it. Access or eligibility is determined by local
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law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

NEED TO TALK

How to Reach Us About Terms Questions

If you need clarification on any part of these terms, or if you believe fn7 has not honoured them, contact our support team through the channels below.

In-App Support Open your fn7 account and tap Support in the menu. Send a message with your question or concern, and our team responds within a few hours during business hours.

Email Escalation For formal terms disputes or complaints, email our compliance team at [email protected] with your account details and a clear description of the issue.

Live Chat During Hours Chat with an agent through the fn7 app or website during support hours. They can clarify policy points or help resolve immediate account access questions.

KEEPING YOU SAFE

How We Protect Your Account and Data

Our terms exist to protect both you and fn7. We encrypt all login credentials and payment details using industry-standard protocols.

Data Encryption

All payment information, login credentials and personal data are encrypted end-to-end before transmission. We do not store full card details or bank credentials on our servers.

Account Verification

Before your first withdrawal, we verify your identity against your registration details. This protects you from unauthorized access and prevents account takeover fraud.

Session Cookies

fn7 uses cookies to track your session, remember your payment method preference, and flag unusual login patterns. You can clear cookies anytime in your browser settings.

Data Retention Policy

We keep transaction records and account details active for as long as your account exists. After closure, we retain records only as required by law—typically two to three years.

Dispute Resolution

If you dispute a transaction or claim unauthorized access, contact support immediately. We investigate and respond within seven business days, or as local law requires.

Request Your Data

You have the right to request a complete copy of personal data fn7 holds about you. Email [email protected] with 'Data Request' in the subject line; we respond within 30 days.

Common Questions About fn7 Terms

Below are the questions we hear most about how our terms affect your account. If your question isn't answered here, reach out to our support team.

No. One person may hold only one active fn7 account. If we detect multiple accounts linked to the same identity, phone number, or payment method, we may suspend or close the duplicate accounts without notice. This rule prevents fraud and ensures fair play.

You can request account closure through the app or by emailing [email protected]. Any balance remaining in your account will be paid out within 3–5 business days to your registered UPI, Paytm, or PhonePe account. Once closed, your account cannot be reopened; you would need to create a fresh account.

Withdrawal limits depend on your account age and verification status. We set daily and monthly withdrawal caps to prevent fraud. Contact support to learn your specific limits or request a temporary adjustment if needed.

If we detect unusual patterns—such as rapid deposits and withdrawals, multiple failed logins, or irregular geographic access—we may temporarily suspend your account pending verification. We'll contact you via email or in-app message to confirm your identity before reinstating access.

Yes. fn7 may update these terms at any time to reflect legal changes, payment updates, or platform improvements. We will notify you in the app and via email at least 14 days before material changes take effect. Continued use of your account after the notification period means you accept the new terms.

You must be of legal age in your jurisdiction to hold a fn7 account. In most Indian regions, this is 18 years. Access or eligibility depends on local law and is available where local law permits. We verify age at registration and may request proof during account verification.

Contact support immediately with your transaction ID and a description of the issue. We investigate all disputes within seven business days. If a deposit fails but your bank confirms payment, we either re-credit your account or initiate a refund to your original payment method.

Our Terms Shape How Your Account Runs

How to Reach Us About Terms Questions

How We Protect Your Account and Data

Data Encryption

Account Verification

Session Cookies

Data Retention Policy

Dispute Resolution

Request Your Data

Common Questions About fn7 Terms

01 Can I hold more than one fn7 account?

02 What happens if I want to close my account?

03 Are there limits on how much I can withdraw each day?

04 What does fn7 do if it suspects fraud or suspicious activity?

05 Can fn7 change these terms, and will I be notified?

06 What's the age requirement to open an account?

07 How do I dispute a transaction or charge?

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