Can I download my account data?

Yes. Submit a 'Data Subject Access Request' through in-account messaging or email support@fn7.best. We'll bundle your account history, transaction logs and personal details in a standard format within 30 days.

Reference

Our Legal Framework for Your Protection

We've structured fn7 to give you clear, direct access to our terms, privacy practices and account security measures.

Account security verified at loginData handling transparent and localDirect support contact for policy questions

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Terms of Service and Jurisdiction

fn7 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

fn7 operates under terms designed for the Indian market, with specific attention to local payment rails and account access. Your account, deposits via UPI, Paytm, PhonePe, and all associated activity fall under these conditions. Eligibility and access depend on local law and are available where local

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law permits. We keep our terms updated and notify you of material changes via email. You retain the right to request a full copy of our current terms at any time through our support channels. Withdrawals and account closures follow the same legal framework, ensuring consistency
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and clarity throughout your session.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

GET LEGAL HELP

Policy Contact and Support Paths

Email Support Send policy questions to our legal inbox. Responses arrive within 24 hours on business days. Include your account ID and specific question for fastest resolution.

In-Account Messaging Open a direct chat with our compliance team through your account dashboard. Available during standard hours, this is the fastest path for urgent policy or data requests.

Legal Request Form Download our formal request form for data access, deletion or account modification. Submit it signed and we'll process within the timeframe required by local regulation.

HOW WE HANDLE YOUR DATA

Security, Privacy and Your Account Control

Account Encryption

Your login credentials and payment information are encrypted end-to-end. We never store full card details; payment processors hold that data separately under their own security protocols.

Cookie and Tracking Policy

We use cookies to remember your preferences, language setting and session state. You can disable non-essential cookies in your account settings; essential cookies keep your account secure.

Data Retention and Deletion

We retain account data for the duration of your membership plus a statutory period for regulatory compliance. Request deletion anytime; we'll remove non-essential data within 30 days.

Third-Party Data Sharing

We share data only with payment processors, live casino providers and legal authorities when required. We do not sell your information. Full disclosure of data partners is available on request.

Account Access and Changes

Update your name, email, phone number and address anytime through Settings. We verify changes for security; some updates take up to 48 hours to reflect on withdrawals.

Dispute and Data Subject Rights

You can request a copy of all data we hold, request corrections, or lodge a formal complaint. Contact legal support with 'Data Subject Request' in the subject line; we respond within 30 days.

Your Legal Questions Answered

Go to Account Settings and select 'Close Account'. We'll verify your identity and process any pending withdrawals first. Once closed, you can reopen with the same email within 30 days, or request permanent closure. All data deletion follows standard legal retention timelines.

Deposits are routed through certified payment gateways that encrypt every transaction. We never see your full payment details; the processor holds that separately. Withdrawals reverse the same path and are verified before settlement.

Yes. Submit a 'Data Subject Access Request' through in-account messaging or email [email protected]. We'll bundle your account history, transaction logs and personal details in a standard format within 30 days.

Each login is verified independently. If we detect unusual activity, we'll send you an email alert. You can review all active sessions in your Security settings and log out remotely from any device.

We retain core account data for six years to comply with financial regulations. Non-essential information like preferences and chat history is deleted within 30 days of closure. You can request earlier deletion of non-essential data anytime.

Only you should have your credentials. If someone else logs in, they have full access to your wallet, deposits and withdrawals. Change your password immediately if you suspect unauthorised access, and contact support right away.

Report it to support within 30 days of the transaction. Include the date, game or payment method, and the amount. We'll investigate and respond within 5 business days with a full explanation or correction.

Our Legal Framework for Your Protection

Policy Contact and Support Paths

Security, Privacy and Your Account Control

Account Encryption

Cookie and Tracking Policy

Data Retention and Deletion

Third-Party Data Sharing

Account Access and Changes

Dispute and Data Subject Rights

Your Legal Questions Answered

01 What happens if I want to close my account?

02 How do I know my UPI, Paytm and PhonePe payments are secure?

03 Can I download my account data?

04 What is fn7's stance on my privacy when I log in from different devices?

05 How long do you keep my account information after I close my account?

06 Who else can access my account if I share my login?

07 What if I spot an error in my account balance or a transaction?

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